Planning · Italy
Plan the details people see after they leave the home page.
Forms, confirmation emails, documents, account screens and support all belong to the same service.
Prepare a first conversationLanguage and user journeys
Choose Italian terminology, tone and a reviewer. Test accented names, addresses, dates, EUR values and status messages with examples from the actual work. Keep Italian and English updates aligned where both are offered.
Commerce and records
Assign approval of prices, tax and invoice inputs, payments, subscriptions, delivery and refunds. Identify collected information, access, vendors, retention and deletion with the responsible specialists.
Accessibility and operation
Agree mobile, keyboard and suitable assistive-technology checks. Public-sector or other specialist contexts require their own qualified review; a general website checklist cannot decide applicability.
The Italian source page retains links to Designers Italia, AgID, the Garante, AGCM and European Commission resources. See data planning and commerce questions.